Describe your issue as clearly as possible, including the order intentions, time of occurrence in UTC and other specific details.
For trade-related issues, ensure that you are using the Trade Issue Inquiry form (http://bit.ly/TradeIssue ) and clearly indicate the affected #OrderID, which can be found in http://bit.ly/BybitOrderHistory
For XRPEOS deposit claims, ensure that you are using the Missing EOS Memo XRP Tag form (http://bit.ly/XRPEOSform ) and attach the URL for your deposit proof video.
For Google Drive URL, refer to http://bit.ly/GDriveURL
For Wetransfer URL, refer to http://bit.ly/WeTransferURL
Consider attaching other relevant supporting documents, screenshots, screen recordings, etc that you believe may aid in our review.
Depending on inquiry volume, Bybit CS usually gives our traders a response within 3 business days.
